Returns Policy

Last updated: October 11, 2026

lalarecipeshop.com is the LALARECIPE U.S. online store, operated by Radiant Sales Corp, LALARECIPE's U.S. sales representative and distributor. Products are genuine and fulfilled from Tampa, Florida.

Return eligibility

You may request a return within 30 days of delivery. Products must be unopened, unused, undamaged, and in their original packaging. Opened skincare and personal-care products cannot be returned for change-of-mind reasons.

Start a return

Before sending anything, email support@lalarecipeshop.com with your order number and the item you want to return. We will confirm eligibility and provide return instructions. Returns sent without authorization may not be accepted.

Return shipping

Customers are responsible for return shipping costs. Original shipping charges are not refundable. We recommend using a trackable service because we cannot issue a refund for a return we do not receive.

Refunds

We will inspect your return and notify you of the result. Approved refunds are issued to the original payment method within two weeks after the approved return is received. Your bank or card issuer may take additional time to post the credit.

Damaged or wrong items

If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with your order number and clear photos of the item and packaging. If we confirm the issue, we will arrange an appropriate replacement or refund and will not require you to pay return shipping.

Exceptions

Final-sale items, gift cards, promotional gifts, and products marked non-returnable are not eligible for return unless they arrived damaged, defective, or incorrect. We cannot accept returns that do not meet the conditions above.